Terms of Use for chinchillacarehq.com
Effective Date: 1 January 2026.
Last Updated: 24 April 2026.
Welcome to Smart Freelance Solutions (“we,” “us,” or “our”). By accessing or using our website chinchillacarehq.com (the “Site”) or our freelance services, you agree to comply with and be bound by these Terms of Use (“Terms”). If you do not agree, please do not use the Site or our services. These Terms are governed by the laws of Kenya.
1. About Us
Smart Freelance Solutions is a freelance service provider based in Kenya. Contact us at info@chinchillacarehq.com for any inquiries.
2. Use of the Website
You may use the Site for lawful purposes only. You agree not to:
- Violate any applicable Kenyan or international laws or regulations
- Infringe upon the rights of others
- Transmit harmful code, viruses, or malicious software
- Attempt to gain unauthorized access to our systems
- Interfere with the proper functioning of the Site
3. Freelance Services
Our services are provided on a freelance basis. Specific terms for each project or engagement will be outlined in separate service agreements or project proposals. In the event of a conflict between these Terms and a signed service agreement, the service agreement shall prevail.
4. Intellectual Property
All content on this Site, including text, graphics, logos, and software, is the property of Smart Freelance Solutions or its licensors and is protected by Kenyan and international copyright laws. You may not reproduce, distribute, modify, or create derivative works without our prior written consent.
5. User Content
If you submit any content, feedback, or materials to us via the Site, you grant us a non-exclusive, royalty-free, perpetual license to use, reproduce, and modify that content for the purpose of providing our services or improving our Site.
6. Payment and Fees
Fees for freelance services will be as agreed in writing (e.g., proposal, invoice, or contract). Payment terms, including due dates and accepted methods, will be specified in each agreement. Late payments may incur interest as permitted by Kenyan law.
7. Refund and Cancellation Policy
Refunds, if any, will be governed by the specific service agreement. Generally, no refunds are provided for completed work. Cancellation terms will be outlined in your project agreement.
8. Disclaimer of Warranties
The Site and our services are provided “as is” and “as available” without any warranties, express or implied. We do not warrant that the Site will be uninterrupted, error-free, or free of harmful components. To the fullest extent permitted by Kenyan law, we disclaim all implied warranties, including merchantability and fitness for a particular purpose.
9. Limitation of Liability
To the maximum extent permitted by Kenyan law, Smart Freelance Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising out of or related to your use of the Site or our services, even if advised of the possibility of such damages. Our total liability shall not exceed the amount you paid us, if any, for the services giving rise to the claim.
10. Indemnification
You agree to indemnify, defend, and hold harmless Smart Freelance Solutions, its owners, and employees from any claims, liabilities, damages, losses, or expenses (including reasonable legal fees) arising out of your violation of these Terms or any applicable law.
11. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of those sites. Access them at your own risk.
12. Termination
We reserve the right to suspend or terminate your access to the Site or services, without notice, for any violation of these Terms or for any other reason. Upon termination, all provisions of these Terms that by their nature should survive shall remain in effect.
13. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of Kenya. Any dispute arising out of or relating to these Terms or our services shall first be attempted to be resolved through good-faith negotiation. If unresolved, the dispute shall be submitted to binding arbitration in Kenya, or to the competent courts of Kenya, at our sole discretion.
14. Changes to These Terms
We may update these Terms from time to time. Changes will be posted on this page with an updated “Last Updated” date. Your continued use of the Site or services after changes constitute acceptance of the new Terms.
15. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
16. Entire Agreement
These Terms, together with any service agreements or proposals, constitute the entire agreement between you and Smart Freelance Solutions regarding your use of the Site and our services, superseding any prior agreements.
17. Contact Us
For questions about these Terms of Use, please contact us at:
Smart Freelance Solutions
Kenya
Email: info@chinchillacarehq.com
